FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@aakritee.com.au.

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  • All
  • Orders and Purchases
  • Product Information
  • Shipping and Delivery
  • Returns and Refunds
  • Payment and Pricing
  • Customer Service and Support
  • Additional Services
  • Policies and Miscellaneous
  • Engagement and Community

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

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Orders and Purchases

We offer Saree, Blouse, Kurta-Punjabi, Dhoti, T-Shirt and Jewellery. Please refer to our 'Product Categories'.

Please check Product Description and Size Guides for different products.

We cannot answer in a 'Yes' or 'No'. For more details, please check Cancellation, Refund and Return page.

Product Information

Absolutely. Please get in touch with us well in advance about your requirements. We will try our best.

We charged at standard postage rates within Australia. Though product shipping would be free if the order exceeds AUD249

The latter is already available in our stock at Sydney, Australia. We lock orders for the former with a booking fee (usually 50% of the price). We despatch items, after we receive 100% payment.

Shipping and Delivery

1-7 Business days in transit, depending of Shipping options chosen and distance.

Returns and Refunds

Please refer through cancellation refund and return page. We have also discussed some specific situations here in this section and 'Policies and Miscellaneous' of FAQ.

Please refer through cancellation refund and return page.

Please refer through cancellation refund and return page.

Please refer through cancellation refund and return page.

Please refer through cancellation refund and return page.

Payment and Pricing

We offer all major payment options. But you may also bank transfer (to account or Pay ID) or COD (local purchases)

To be announced soon.

To be announced soon.

Customer Service and Support

Please refer Contact Us page.

Bengali, Hindi and English.

We use Shopify. It's secure and has highest market-share in E-commerce.

Additional Services

Yes, We can do that for you.

Yes, you can choose matching accessories from our stock.

Yes, we will be happy to help you out. Please contact us.

Policies and Miscellaneous

We offer you select products only which are authentic. We do have quality checks in place at different points.

We try to provide actual images captured by us, or vendor images that we trust. So you may expect less than 5% deviation due to unintentional screen-to-screen variation. We do not alter image colours.

'Special Care or Handling instructions' are provided along with individual Products.

Engagement and Community

Please leave your E-mail ID in Newsletter section of our website. You may also follow your FB/IG page or connect with us on FB for updates.

We always try to participate in festive events. Please follow us on socials.

Please follow your FB/IG page or connect with us on FB. You may also subscribe Newsletters.

Yes. Please check the Blog section.

Please write to us at support@aakritee.com.au or send a direct message through 'Contact Us' page.

Unable to find satisfactory answers ? Contact Support